Masuk
Customer Relation Officer
Pelamar
8
Job Description
- Maintaining good relationships with customers during and after construction project execution.
- Promptly and effectively handling customer inquiries, complaints, or requests.
- Coordinating information between customers and internal departments to address customer needs or issues.
- Providing accurate information about the project, including schedules and progress.
Job Requirement
- Minimum Diploma (D3) or Bachelor's (S1) in any major.
- Experience in customer service roles or related fields, particularly in the construction industry, is preferred.
- Strong communication skills, both verbal and written, in interacting with customers.
- Ability to resolve issues and explain information clearly and amiably to customers.
- Understanding the fundamental principles of the construction industry and relevant technical terms will be an added advantage.
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